top of page

Your appointments are very important to us and are reserved specifically for you. We understand that sometimes life happens and schedule adjustments will need to occur. 

All appointments require a 48 hour notice of cancellation: 

  • When running late to an appointment, please call The Mill Salon to see if your services are still able to be accommodated.

  • Guest arriving more than 15 minutes late may be require to be rescheduled to an available appointment time.

  • After the first cancellation with less than a 48-hour notice, you will be required to pay 50% of the services of your cancelled appointment at the time of booking your new appointment.

  • If ANY no call/no show appointments occur, you will be required to pay 50% of the missed appointment service price plus a $25 fee in order to book an appointment.
    If two or more cancellations or no call/no show appointments occur, all future appointments will require a non refundable 50% deposit that will go towards your service price of your next scheduled appointment.

  • If fees are owed to The Mill Salon you will not be able to book an appointment until your account is paid in full, no exceptions.

Cancellation Policy

bottom of page